Host guides
From publishing to confirmation email: the full flow to validate everything works.
7 min read
Before sharing your link, verify: site published, Stripe Connect active, at least one iCal import, photos and rates up to date.
Walk through the flow yourself: pick dates, guest form, test payment if Stripe allows test mode.
Your first direct booking often comes from an existing contact: returning guest, referral or OTA message reply.
Send the link with available dates and a reassuring message about secure payment.
When a guest books, you get a notification. The date blocks on Hostiv and should flow to OTAs via iCal export within a few hours.
The guest receives email confirmation. Prepare your welcome message with arrival instructions.
Ask for a review to enrich your site. Note where the booking came from to repeat that channel.
If all went well, suggest direct for future stays — loyalty is the most profitable channel.
